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Data library

Call recordings for AI.

Call recordings and transcripts capture spoken expertise in sales, support and service conversations. They are valuable for speech recognition, voice agents and conversation analytics, but require recording consent and careful redaction.

What's included

  • Support calls
  • Sales calls
  • Service and dispatch calls
  • Transcripts with outcomes

Where it typically lives

ZoomGongFive9TwilioContact-center platforms

How AI developers use it

  • Voice agents
  • Speech recognition
  • Conversation intelligence

Preparation and privacy

  • Confirm recording consent
  • Redact spoken PII in audio and text
  • Consider voice-identity risks

How SourceX approaches it

Preparation requirements are agreed with you before any work begins, and the approved dataset is delivered only after an executed agreement and your explicit authorization of buyer access.

Industries with this data

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