Question
Who owns data in a SaaS tool?
By SourceX Editorial · Updated
Short answer
Typically the customer owns the content it puts into a SaaS tool, while the vendor owns the software and often aggregated usage data. The vendor's terms of service state the details, so check them before licensing.
Part of: How licensing works
Explanation#
Look for clauses on customer data, aggregated data and restrictions on use.
Most major business tools confirm customer ownership of content.
Rights and privacy#
- Confirm customer, vendor and employee agreements allow the use
- Remove or de-identify personal details before anything leaves the company
- Approve the final dataset and permitted uses in writing
How licensing works#
A business describes its data, buyer demand is assessed, scope and permitted use are proposed, the data is prepared and de-identified, an agreement is signed, and the approved dataset is delivered. See data licensing for detail.
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General information, not legal advice. Editorial policy.
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