Question
Can I license call recordings?
By SourceX Editorial · Updated
Short answer
Possibly, with care. Recording consent laws differ: most states require one party's consent, while some require all parties. You need to know how calls were recorded and disclosed, then remove personal details from audio and transcripts.
Part of: How licensing works
Explanation#
Disclosures like 'this call may be recorded' may not cover AI licensing; counsel should review.
Transcripts are often licensed instead of raw audio.
Rights and privacy#
- Confirm customer, vendor and employee agreements allow the use
- Remove or de-identify personal details before anything leaves the company
- Approve the final dataset and permitted uses in writing
How licensing works#
A business describes its data, buyer demand is assessed, scope and permitted use are proposed, the data is prepared and de-identified, an agreement is signed, and the approved dataset is delivered. See data licensing for detail.
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Sources
General information, not legal advice. Editorial policy.
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