Glossary
Diarization
Quick answer
Identifying who spoke when in an audio recording, separating speakers into labeled turns.
It turns a transcript into a readable conversation between an agent and customer, for example.
Speaker labels are usually replaced with roles before sharing.
Related terms
Related resources
- IndustryBPO & contact centers data
- QuestionCan CRM data be licensed?
- QuestionDo AI labs buy audio data?
- InsightCan call centers and BPOs sell their data to AI companies?
- SolutionTurn the data your company already creates into a licensing asset
- SolutionOperational data: the step-by-step record of how work gets done
- IndustryRecruiting & staffing data
- DataSales and CRM data
- DataSales call transcripts
- GlossaryData processing agreement
- GlossaryAgent trajectory
- ResearchState of Enterprise Data
See if your company qualifies
A short company assessment. No data uploads are needed.