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Manufacturing

Infor VISUAL ERP history: preserving it before a migration

By SourceX Editorial · Updated

Short answer

Infor VISUAL data migration projects usually carry part masters and open transactions into the new ERP and leave years of closed work orders, labor tickets, costing and quote history behind. Preserve a restorable database backup plus readable exports with keys and lookup tables first. Never retire the old environment until a restore test from the archive succeeds.

Key takeaways

  • A new ERP typically imports open orders, part masters and customers, not the full history of closed work orders.
  • A database backup alone is not an archive; you also need exports someone can read without VISUAL installed.
  • Tax, audit and legal holds set the minimum you keep; operational and licensing value can justify keeping more.
  • Custom fields, user-defined tables and macros from older installs must be documented, or their data loses its meaning.
  • Run a restore test from the archive before the legacy server, licenses or hosting are retired.

What does a VISUAL migration usually leave behind?#

An Infor VISUAL migration usually leaves behind the closed history that made the system worth running: completed work orders, labor tickets, actual costs, closed purchase orders, shipped customer orders and old quotes. Conversion projects are scoped around go-live, and go-live needs open orders, part masters, current routings, customers, vendors and balances.

That choice is sensible for the cutover and costly for everything after it. Finance needs the old history for audits and disputes, quality needs it for recurring problems, and AI developers look for it when they study how production planning works in real plants.

Ask the implementation partner for a written list of every table or record type being converted, with the date range for each. Anything missing from that list needs an archive plan, and the table below shows where the gaps usually fall.

What does a VISUAL migration usually leave behind?
Record familyUsually converted?Archive priorityInterest to AI developers
Part masters and current routingsYesKeep superseded revisionsModerate, as context for jobs
Closed work orders and operationsOften notHighHigh when linked to labor and outcomes
Labor tickets and actual costsOften notHighHigh; the plan versus actual signal
Quotes, won and lostSometimesHighHigh for estimating models
Purchase orders and receiptsOpen lines onlyMediumMedium; stronger with exception notes
Customer orders and shipmentsOpen lines onlyHighMedium to high with promise dates
Engineering change historyCurrent state onlyHighHigh when reasons are recorded

Preserve-before-migrate checklist#

Preserving VISUAL history before a migration takes ten steps, from inventorying the environment to a signed-off restore test, and the IT director and the CFO should own them together. The list assumes the old environment stays available until the last item is signed off, which is worth writing into the project plan.

One decision rule keeps the list honest: if a table or record type is not named on the partner's conversion list with a date range, assume it stays behind and archive it.

  • Inventory the environment: VISUAL version, database platform, servers, sites and every module in use.
  • Take a full database backup and record the date, version and who made it.
  • Restore that backup on a separate machine and confirm it opens and reports correctly.
  • Export each table family to flat files with primary and foreign keys intact: work orders, operations, labor tickets, inventory transactions, purchase orders, customer orders, shipments, quotes and engineering masters.
  • Export lookup and configuration tables: resources, departments, part masters, unit of measure codes, status codes and user-defined field definitions.
  • Copy document attachments and linked folders with the paths that tie them to records.
  • Write a short data dictionary covering custom fields, macros, renamed fields and known quality gaps.
  • Record retention requirements and any legal holds with finance and counsel.
  • Store the archive in company-owned storage with access controls and a named owner.
  • Sign off before servers, licenses or hosting are retired.

Which archive option should you choose?#

The right archive option for VISUAL history is usually a combination: a restorable backup for completeness and flat exports for everyday access. Keeping the old system running feels safest, but it carries license, server and security upkeep, and the knowledge needed to use it fades as staff leave.

Which archive option should you choose?
OptionKeepsRisksFits when
Keep VISUAL running read-onlyEvery screen and report as users know themOngoing license, server and security upkeepA short overlap while the new ERP settles
Database backup onlyEvery table and relationshipNeeds a compatible database engine to open, and is hard to interpret without the application or a data dictionaryAs a complete safety copy, never alone
Flat-file exports with keysReadable records that can be rejoined in any toolMissed tables or dropped keys break linksLong-term access, analysis and licensing review
Reporting database or warehouseQueryable history beside new ERP dataBuild effort and mapping decisionsReporting across both systems
Printed or PDF reportsReadable snapshots of key documentsNo structure; links and detail lostSupplement for audit files only

Who decides how much history to keep?#

How much VISUAL history to keep is a joint decision for the CFO, IT and counsel. Finance sets the floor from tax, audit and contract retention needs; counsel adds legal holds and customer or government contract terms; IT confirms what can be exported and stored securely. Labor tickets deserve a specific check: where they fed payroll, wage-and-hour rules may apply. Federal rules, for example, require payroll records to be preserved for at least three years from the last entry, and some states require longer.

Value can justify keeping more than the floor. Older work orders and labor history support warranty claims, quality investigations and future cost models, and they show an acquirer how the plant performed over time. Retention also carries risk, so personal data and records with no purpose should follow the schedule.

Write the decision down. A one-page retention note listing what was archived, what was disposed of and why is far easier to defend later than a forgotten server in a closet.

Older installs, custom fields and Lilly-era data#

Older VISUAL installations, including databases from the years when users called it Lilly VISUAL after its original developer, often carry long runs of customization. User-defined fields, custom tables, macros and repurposed standard fields hold real information, but only the people who set them up know what it means.

Capture that knowledge while those people are still around. A field with a generic label might hold a customer revision level in one era and a heat treat lot number in another. Without notes, an export of that field is noise.

Also look for history outside VISUAL: quality spreadsheets keyed to work order IDs, shared folders of travelers, and email threads that cite order numbers. They are easier to join while the original IDs are still familiar to the team.

Illustrative: a fabricator archiving VISUAL before a cloud ERP#

Illustrative: a fictional structural and sheet metal fabricator has run VISUAL across its plants for many years and is moving to a cloud ERP. The partner's conversion scope covers open work orders, current part masters, customers, vendors and open balances.

The IT director restores a backup to a spare server, then exports closed work orders, operations, labor tickets, quotes and engineering changes with their keys. The controller documents retention needs and a legal hold on one disputed customer order. A long-time scheduler explains several user-defined fields, and the explanations go into the data dictionary.

Before the old server is retired, the team runs a restore test and traces a random sample of jobs end to end. The archive then supports a metadata-only fit check, and the CFO decides to explore licensing the labor and work order history, with customer drawings held in a separate restricted store.

Why an archived ERP history can be a licensable asset#

An archived VISUAL history can be a licensable asset because it records years of real production decisions: how orders were planned, which operations ran late, how actual labor compared with standards, and how purchasing reacted to shortages. AI developers building planning, scheduling and operations agents look for that kind of linked, outcome-bearing record.

Licensing does not mean handing the archive over. The data is licensed, not sold; the manufacturer keeps ownership, sets the scope and approves each step. Customer drawings, export-controlled work, personal details and confidential pricing are removed or transformed before anything is delivered.

SourceX's role starts after preservation is done, not before. The fit check is metadata only: the VISUAL version, date range, record families and known restrictions. SourceX never needs the old ERP running, and large archives stay in the manufacturer's own storage or ship on encrypted drives.

If the manufacturer proceeds, the package moves through the SourceX five-step transaction of Supply, Rights, Preparation, Approval and Delivery, with the supplier approving scope at each step. The SourceX Evidence Packet then gives finance a clear record of what was licensed and on what basis: provenance, licensing rights, permitted use, the privacy record and release authorization.

Frequently asked questions

Is Infor VISUAL reaching end of life?

Check Infor's current support lifecycle for your exact release and read your support agreement rather than relying on rumors, since release support changes over time. Whatever the status, the preservation steps are the same, and they are easier while the people who know your installation are still on staff.

Can the new ERP vendor import all of our history?

Sometimes, but importing full history can be costly and can clutter the new system with codes and practices that no longer apply. Many manufacturers import open records and a limited window of history, then keep the rest in an archive that finance, quality and engineering can still search.

Who should own the archive after go-live?

Name one owner, usually in IT or finance, plus a backup. The owner controls access, keeps the data dictionary current, tracks the retention schedule and legal holds, and approves any request to use the archive, including a licensing review.

Do we need to keep a VISUAL license to read old data?

Not if your flat exports are complete and documented. A database backup on its own may need compatible software to read, so confirm with Infor or your partner what your agreement allows after migration before you rely on the backup by itself.

Should personal data go into the archive?

Only what retention rules require. Employee names on labor tickets, contact details and HR-related fields can be pseudonymized or held in a restricted area. Keeping personal data without a purpose adds risk without adding value.

Sources

  • 29 CFR 516.5 requires employers to preserve for at least three years from the last date of entry all payroll or other records containing the employee information required by Part 516. Source

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