Skip to content

Industries

What AI companies build with call centers and BPOs data

By SourceX Editorial · Updated

Short answer

AI companies use call centers and BPOs data to build voice agents, agent-assist tools and QA automation. The most useful records are call recordings, QA scorecards, scripts and resolution notes, because they show how real work in the field gets done.

Voice agents#

Models for voice agents learn from real examples of the work, such as call recordings and QA scorecards, prepared with personal details removed.

Agent-assist tools#

Models for agent-assist tools learn from real examples of the work, such as call recordings and QA scorecards, prepared with personal details removed.

  1. 01Your work records
  2. 02Personal details removed
  3. 03You approve the release
  4. 04Licensed to AI developers
How it works with SourceX: Your work records → Personal details removed → You approve the release → Licensed to AI developers.Illustrative

QA automation#

Models for QA automation learn from real examples of the work, such as call recordings and QA scorecards, prepared with personal details removed.

How your records get there#

SourceX starts with a short fit check that shares no data. If it fits, rights are reviewed, a copy is prepared with personal and confidential details removed, and your company approves exactly what leaves before anything is delivered under a signed license.

Frequently asked questions

Will AI built from our data compete with us?

Licenses can limit uses and buyers. Raise it during the rights review.

Related resources

See if your company qualifies

A short company assessment. No data uploads are needed.

See if your company qualifies Talk to SourceX
See if your company qualifies