Skip to content

Free tool

Call recording consent checker

Quick answer

Consent rules for recorded calls differ by state — some need one person's consent, others need everyone's. This checker shows what needs checking; the exact rules for your calls are assessed deal by deal with your counsel.

1. Are your customer calls recorded?
2. Do your callers hear a recording notice (for example, “this call may be recorded”)?
3. Do your callers live in more than one state?
4. Do your contracts or terms of service mention recording?

How this works#

Each answer adds to a count of consent questions that typically come up for recorded calls. The count places you in a band. It isn't a legal determination.

This is general information, not legal advice. Which rules apply to your company is assessed deal by deal with your counsel.

See if your company qualifies

A short company assessment. No data uploads are needed.

See if you qualify Talk to SourceX
See if you qualify