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Free template

Call recording consent script

Quick answer

Example wording for telling callers a call is recorded and how recordings may be used.

Not legal advice. This is a starting point; your lawyer should review it, and terms are assessed deal by deal.

What's inside#

  • Opening notice
  • Use statement
  • Opt-out path

How to use it#

  • Check state consent rules
  • Use the same wording every call
  • Record that notice was given

Preview

Starting point only. Have your own lawyer review and adapt it for your deal.

"This call may be recorded for quality, training and to improve our services, including work with partners after personal details are removed. If you prefer not to be recorded, say so now [or press X]."

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