Guide
Licensing data from SaaS tools you acquired
By SourceX Editorial · Updated
Draft under editorial review.
Short answer
If you bought a software product, its customers' data usually belongs to those customers, not you. Your own operational records about running the product are a different matter and may be licensable.
How it works at a glance
- 01
Supply
- 02
Rights
- 03
Preparation
- 04
Approval
- 05
Delivery
What to know#
- Customer content in a SaaS product usually belongs to customers
- Your support and engineering records are often yours
- Terms of service decide what you may do
- Aggregated product usage needs careful review
What to check#
- Read the product's terms of service
- Separate customer content from your own records
- Check the acquisition agreement
How SourceX handles it#
- We assess fit before you share anything.
- Rights and laws are reviewed deal by deal with counsel.
- Personal details are removed and checked.
- Your company approves every release.
Quick check#
| Question | If yes | If no |
|---|---|---|
| Are your rights clear? | Move to preparation | Review contracts first |
| Can you export the records? | Plan the export | We'll guide alternatives |
Check your fit
FIT ASSESSMENT / 0 OF 5 ANSWERED0%
Q1 / 05 · COMPANY SIZE
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Frequently asked questions
Can I license my SaaS customers' data?
Usually not without their permission. Your own work records are the usual focus.
Is this legal advice?
No. It's general guidance; your counsel should review your deal.
Related
General information, not legal advice. Editorial policy.
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