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Data library

Data buyers need

Examples of relevant data, grouped by the assets companies recognize. Public scraped content and generic marketing material are secondary.

Company archives

Google DriveMicrosoft 365SharePointDropboxGmail

Examples of relevant data

  • · Documents, spreadsheets and presentations
  • · Project files and wikis
  • · SOPs and playbooks
  • · Approved email and chat exports

History: Often 3–15+ years of files

Possible AI uses: Document understanding, Enterprise knowledge tasks, Agent evaluation on real files

Buyers assess: Volume and file mix, Language share, Confidential or third-party content, Export readiness

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Customer support

ZendeskIntercomSalesforceServiceNowFreshdesk

Examples of relevant data

  • · Tickets and conversations
  • · Escalations and resolutions
  • · Knowledge bases
  • · QA scores

History: Typically 2–10 years of tickets

Possible AI uses: Support agents, Resolution and escalation models, Evaluation sets

Buyers assess: Resolution and QA labels, Personal data handling, Customer contract terms

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Software engineering

GitHubGitLabJiraConfluence

Examples of relevant data

  • · Code (where licensable)
  • · Issues and pull requests
  • · Code reviews
  • · Technical docs and deployment histories

History: Repository and ticket history

Possible AI uses: Coding agents, Code review and debugging, Software task evaluation

Buyers assess: Code ownership and open-source licenses, Client-owned code, Secrets and credentials removal

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Sales & revenue operations

SalesforceHubSpotGongZoom

Examples of relevant data

  • · CRM opportunities and activities
  • · Proposals
  • · Sales conversations
  • · Won / lost outcomes

History: Multi-year pipeline histories

Possible AI uses: Sales agents, Forecasting and deal reasoning, Conversation models

Buyers assess: Genuine operational histories (not contact lists), Outcome labels, Personal data

Standalone contact lists are not operational CRM histories and are generally out of scope.

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Finance, legal & administration

NetSuiteQuickBooksSAPDocument management

Examples of relevant data

  • · Reconciliations and approvals
  • · Workpapers
  • · Contract review histories
  • · Compliance and admin workflows

History: Several fiscal years / matters

Possible AI uses: Finance and legal agents, Review and approval reasoning, Expert evaluation

Buyers assess: Client confidentiality and privilege, Regulated data, Rights to client work product

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Operations & engineering

ERPField service softwareCAD systemsProcurement tools

Examples of relevant data

  • · Dispatch and service orders
  • · Procurement and exceptions
  • · Maintenance and quality records
  • · CAD / PCB / project files where a buyer requests them

History: Operational logs spanning years

Possible AI uses: Operations agents, Exception handling, Engineering and design tasks

Buyers assess: Customer and vendor restrictions, File formats, Export readiness

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