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Privacy and preparation

Can you license records that are under a litigation hold?

By SourceX Editorial · Reviewed by Noah Loul ·

Short answer

Records under a litigation hold can sometimes be licensed, because a hold requires preservation, not secrecy. The originals must stay complete and unchanged, so licensing work runs only on copies, and litigation counsel must sign off before held records are copied, de-identified or delivered. Privileged material and documents received in discovery stay out.

Key takeaways

  • A litigation hold is a duty to preserve relevant records, not a ban on every other use of them.
  • Prepare copies only; originals under a hold must stay complete, in place and unaltered.
  • Privileged communications and documents received from other parties in discovery stay out of any license.
  • System retirements and deletion schedules stay paused for held records, even after a license is signed.
  • Written sign-off from litigation counsel belongs in the rights and release record before delivery.

What a litigation hold requires, and what it does not#

A litigation hold requires a company to preserve records that may be relevant to a pending or reasonably anticipated dispute, investigation or audit. In practice that means suspending deletion, keeping originals intact and making sure nothing in scope is altered, overwritten or lost when systems change.

A hold does not, by itself, make records secret or unusable. Companies keep working with held email, tickets and project files every day. The licensing question is narrower: whether copying, transforming and delivering a set of records could compromise the preserved originals, conflict with a court order, or expose privileged or confidential material.

So the answer is conditional. Licensing held records can be workable when originals stay untouched and counsel approves the scope, and inadvisable when the dispute concerns the very records in question. This is general information, not legal advice; the analysis is done case by case with litigation counsel.

Which licensing steps touch a hold?#

Licensing steps touch a hold at different points, and the risk sits mostly in what happens to the originals. The table separates actions that usually leave preservation intact from those that need a specific answer from counsel.

Many email and collaboration platforms offer built-in hold features that keep content preserved even when users delete it. Slack, for example, states that when a legal hold is in place, messages and files in a conversation are saved regardless of retention settings, even if members edit or delete them; holds there are an Enterprise-tier feature. An export from a held mailbox or workspace generally leaves that hold in place, but confirm the behavior in the platform's documentation and with IT before relying on it.

The common failure is not the license but the housekeeping around it. A team preparing records for a buyer decides to shut down an old help desk at the same time, and the shutdown removes records a hold still covers.

Which licensing steps touch a hold?
Licensing stepEffect on held originalsWhat counsel should confirm
Metadata inventory of systems and date rangesUsually none; nothing is copiedThat inventory work does not alter file metadata counsel relies on
Exporting a copy of held recordsOriginals stay in place if the export is read-onlyThe export method, who ran it, and where the copy is logged
De-identifying the copyNone, provided only the copy is changedThat redaction never runs against the source system
Retiring or migrating the source systemHigh risk to preservationThat a preservation copy or the system's hold feature is in place first
Deleting records under the retention scheduleConflicts with the holdThat deletion stays suspended for held custodians and date ranges
Deleting the licensee's copy at term endNone on originalsThat the license does not require deleting anything still on hold

Records that stay out even with counsel's approval#

Some records stay out of a license regardless of how the hold analysis comes out, because other duties attach to them. Build these exclusions into the scope before any export runs.

Excluding the disputed subject matter is often the simplest path. If a claim concerns one customer's shipments, leaving that customer's records out entirely usually costs little in a dataset built from many customers.

Your own records that were produced in the case raise a separate question. Producing a document usually does not stop the company from using its original elsewhere, but if the produced copy carries a confidentiality designation, counsel should confirm what that designation covers before the original is licensed.

  • Communications with lawyers and documents prepared for the litigation, which may be privileged or protected work product.
  • Documents received from the other side in discovery, which are often governed by a protective order that may limit their use to the case.
  • Records describing the disputed transaction, project or customer, where licensing could look like disclosure of contested facts.
  • The hold notices, custodian lists and preservation correspondence themselves.
  • Internal investigation files, HR complaint records and anything subject to a confidentiality order or settlement term.

Counsel sign-off checklist for held records#

A counsel sign-off checklist turns the hold analysis into a record the supplier, counsel and buyer can rely on. Litigation counsel, not the licensing team, should own the answers.

Re-check the hold register right before delivery. A new claim can arrive between scoping and release, and a hold issued after delivery still applies to your originals even though the licensee's copy has already left.

Counsel sign-off checklist for held records
CheckOwnerEvidence
List every active hold with its custodians, systems and date rangesLitigation counselCurrent hold register
Map the licensing scope against each hold's scopeCounsel with the data ownerOverlap memo
Confirm originals stay in place and unchangedIT leadPreservation confirmation for each system
Document the read-only export and the copy's locationIT leadExport log with dates and operators
Confirm de-identification runs only on the copyPreparation leadRedaction log entry
Exclude privileged, protective-order and disputed materialCounselExclusion list
Pause system retirements that touch held recordsCOO or IT leadChange freeze note
Record written approval and a final hold check before deliveryGeneral counselSigned sign-off in the release record

Illustrative: a third-party logistics company with one open claim#

Illustrative: a fictional third-party logistics company operates warehouse and transportation management systems plus a help desk, and is preparing several years of shipment exception records for licensing. One retail client has sued over damaged inventory, and a hold covers that client's account, the operations managers who handled it and their email.

Counsel approves a scope that excludes the litigating client's records and the held custodians' mailboxes entirely. The remaining exception records are exported read-only into a separate preparation environment, de-identified there and logged. A planned help desk migration is postponed until IT confirms a preservation export of the held tickets.

The license proceeds with the rest of the exception history. The hold stays on the originals, and the release record names the counsel who signed off and the date of the final hold check.

How SourceX handles records under a hold#

SourceX asks about pending disputes, holds and protective orders during the Rights step of the SourceX five-step transaction: Supply, Rights, Preparation, Approval and Delivery. The first fit check works from descriptions of systems, record types and date ranges, so no held record is copied to answer it.

When held records are in scope, the exclusions, preparation method and counsel's approval are recorded in the SourceX Evidence Packet under licensing rights, the privacy record and release authorization. The supplier approves each step, and preparation is limited to copies.

Frequently asked questions

What happens if a hold is issued after the data is delivered?

The hold applies to your originals, which you keep preserving. The licensee's prepared copy is not your preserved version, but counsel may want to know it exists and what it contains. Keep the delivery record and preparation log ready in case they become relevant.

Does a hold on email accounts block licensing support tickets?

Not usually by itself. Holds are scoped to custodians, systems, topics and dates. If the help desk is outside the hold's scope, the tickets may be licensable on normal terms, though counsel should confirm that no held topic appears in them.

Can we license the records once the case settles?

Often a hold is released after resolution, and the normal retention schedule applies again. Check the settlement agreement first, because confidentiality terms can restrict use of records about the dispute, and confirm counsel has formally released the hold.

Do regulatory investigations and audits raise the same issue?

They can. A preservation duty may arise from a government inquiry, an audit or a subpoena, not only from a lawsuit. Treat any such notice like a hold and run the same scope comparison before licensing records it might cover.

Could the license itself be requested in discovery?

Possibly, if it is relevant to the dispute. The license agreement, the prepared dataset and related communications could be requested like other business records, so keep them accurate and clearly scoped, and keep commentary about the dispute out of licensing correspondence.

Should the licensee be told about the hold?

Usually the licensee needs to know only what the license covers. Whether to mention a hold that touches excluded records is a judgment for counsel; disclosure may be sensible where the hold could affect delivery timing or where the buyer's diligence questions ask about pending litigation.

Sources

  • Slack states that when a legal hold is in place, messages and files sent by all members in a conversation are saved regardless of retention settings, even if members edit or delete content. Source

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